Frequently Asked Questions

Everything you need to know about your DiamAura experience.

What materials are used in DiamAura jewelry?

We use premium materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all packaging included to qualify for a full refund.

How should I care for my jewelry?

To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided DiamAura pouch when not in use.

Do you offer a warranty on your products?

Yes, every DiamAura piece comes with a 12-month manufacturer warranty covering any defects in materials or craftsmanship.

Can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.